New projects are always exciting. You might be wondering what exactly is expected of you, what deliverable you should be creating, and how to guarantee success on your project. SBS can assist you though the project on every stage.


SBS business analyst role is one that investigates business situations, identifying and evaluating options for improving business systems, defining requirements and ensuring the effective use of information systems in meeting the needs of the business.

Gap Analysis | Requirements Gathering | Functional Design | Business process mapping and design | Business to technology interface/bridge | Business case development |ROI 

A Holistic View of Your Organization

We take a holistic view of the situation which often includes examining elements of the organizational structures and staff development issues as well as current processes and IT systems.


  • To evaluate actions to improve the operation of a business system
  • To document the business requirements for the systems using appropriate documentation standards


Delivering the desired outcome is the fun of project management! Like many other businesses, SBS has found that Project Management is a proven and effective tool that allows different work teams, resources, budgets and tasks to all be controlled to achieve a specific quality product in a proactive way. We understand that projects are very different from the day to day operational running of a business as all projects are unique and involve change and ultimately come to an end.

Project Management | Program Management

Dependable Process, On-Time Delivery

We use industry standard Project Management methodology with all our clients. Using it brings many benefits including:- Increased the number of projects delivered- Increased the quality of products

  • Set correct expectations for project
  • Prevented cost overruns, or at least identify when this may happen
  • Delivered to agreed timelines
  • Reduced scope creep and risks
  • Significantly improved communication between stakeholders and project teams
  • This is done by using a repeatable process to manage the key variables of time, cost, and scope of a project.

By following this approach and successfully managing these variables it is believed that all the benefits described above can be successfully achieved every time.


Loading, migrating & maintaining the data in your core systems can be a time consuming but critical aspect of your business. It requires patience, accuracy and the ability to clearly identify correct data assignments. Managing the human resources internally can be time-consuming and frustrating, especially with looming deadlines.

Data Migration | Product Loading | Contract Loading Support | Quality control | Consolidation

Whole Contract and Overflow Service Available

We offer loading services as a whole contract or as an overflow service adding a resource to your internal team. Our data processing team are carefully selected and meticulously trained to ensure we deliver only the best service.


We understand that a system is only as powerful as its users and thus thorough and engaging training is required.

Training Coordination | Training Documentation | Onsite Training | Remote Training

Specific System Training

We provide specific system training services ranging from large group sessions to ‘train the trainer’ scenarios as well as training manual production. Our approach is not to offer generic guidance/documentation on a given system, but rather to understand and reflect the specific nuances of your set up & processes.

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